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This Liquid Web review will go over their features. Then, their uptime. Next, their performance. Then, customer support. Lastly, I write a summary.
Liquid Web Features
Liquid Web provides several shared web hosting plans, including Standard, Webmaster, Professional and Semi-Dedicated, depending on their clients’ needs. Each of these plans has features like unlimited email accounts, cPanel control panel, SSH secure shell access, nightly backups, and full management services and support 24 hours, seven days a week.
The differences in these are the amount of disk space, transfer bandwidth, domain names and other features. For example, the Standard plan offers five gigs of SSD disk space, 240 gigs of transfer bandwidth, and two free domain names; while the Webmaster version gives users 20 gigs of SSD disk space, 400 gigs of transfer bandwidth and three domain names for free.
The Professional version adds n free standard SSL certificate, along with 40 gigs of SSD disk space, 640 gigs of transfer bandwidth, five free domain names and a dedicated IP address and the semi-dedicated, which is the most robust deal, offers guaranteed CPU and RAM, along with 40 gigs of SSD disk space, five free domain names, free standard SSL certificate and a dedicated IP address.
The price tag for these services is as follows:
- Standard – $14.95/month.
- Webmaster – $19.95/month.
- Professional – $24.95/month.
- Semi-Dedicated – $40/month.
At Liquid Web, you also have the choice of managed VPS or Virtual Private Server hosting, and each of these plans offers shared hosting, 100 percent network uptime, and a guaranteed half hour response rate to problems. Plus, you can get: cPanel, five terabytes of outgoing bandwidth, the ability to pay for only what you use and get daily bills, access to API, easy cloning and resizing, free incoming bandwidth, easily upgrade or downgrade your services, free firewall, instant provisioning, ability to both create and deploy server images, real-time monitoring and RAID protected SSD VPS.
Liquid Web currently offers 10 different VPS plans. You can get anywhere from 1 GB – 512 GB of RAM, 50 GB – 1800 GB of SSD storage, and 1 – 24 core CPU’s. Their prices for their VPS plans are from $60 – $2,500 per month. You do get a free SSL certificate, and domain name for a year whenever you sign up with their VPS plans.
With Liquid Web Cloud service you get a free firewall, instant provisioning, ability to create and deploy server images, real-time monitoring, RAID protected SSD VPS, along with the ability to downgrade or upgrade services, API abilities, change from VPS and dedicated, SSD for high-performance hosting, and included bandwidth.
Liquid Web offers 103 different cloud hosting plans which you can customize to your needs. You can choose between 1 – 8 CPU cores, 4 – 256 GB of RAM, 1,000 – 3,600 of SATA, SAS, or SSD storage. The price range for these cloud plans is $115 – $1770 per month.
With dedicated hosting, you get your own private server, which is Cloud hosted. This provides instant provisioning, high-performance servers, API access, and full hardware transparency. You can even upgrade to private Cloud services and get control over your own cloud server, which gives users much more control. The dedicated servers also offer 100 percent guarantee of the network staying up, 24 hours seven days a week Sonar monitoring, Server Hardening, SSD Raid 1 primary drives and Always there Heroic support services.
They offer 6 different servers where you can either choose from 4, 8, 10, 12, or 14 core processors. Then you can add more RAM, disk space, backups, operating systems, cPanel, Plesk, auto-installers, more bandwidth, etc.
All in all, no matter what level of web hosting you need, it can be provided to you. The prices are a higher than others, but as you will soon learn your paying for stability, support, and reliability
Liquid Web Performance & Uptime
Uptime is the backbone of your site being accessible or completely useless. When your website is down this means it’s offline and you can’t view your website. I have had problems with hosts like MochaHost, HostNine, GoDaddy, etc. that didn’t have the most dependable uptime. With Liquid Web they have a very solid SLA agreement. They promise that your website will be up 100% of the time. If your website goes offline they will credit your account 10X.
From the research, I have done and my own personal experience with Liquid Web has excellent uptime. Webmasters have reported that they are very dependable.
Liquid Web uses SSD hard drives. State of the art data centers. The latest hardware to managed their “Storm” platform.
Research shows performance is great.
Liquid Web Customer Support
How good is their support? Epic! Maybe, I should say “heroic”.
Support with Liquid Web is called “Heroic Support”. They display the average time it takes for them to reply. Helpdesk takes 30 minutes. This is much faster than Hostgator. Live chat takes 59 seconds. Phone support also takes 59 seconds. If they miss their mark they will pay you 10x the amount they missed it by. This is a credit to your account. States this as their Heroic promise.
Research shows that support is great. Many great reviews from other sites. Tested out their customer support. Found that they are great. Support is fast and very helpful. Their 30,000 other customers can attest to this. Always breath a sigh of relieve when clients use them.
Liquid Web Review Summary
Do I recommend them? Liquid Web is solid. Liquid Web offers many features. You can add and remove features with ease. They offer over 250 different plans to choose from. So whatever your site needs Liquid Web should be able to handle it. Their performance and uptime are solid. Customer support is great. Wait times are low and technical support is great. Their prices might turn off some webmasters. But the value is worth it if you can afford it.
Liquid Web might now work for you if you need a shared plan. They are more expensive. However, you are paying for quality. I have a good host for shared servers. I would recommend you read my review on WebHostingHub.com.
If you need a VPS or dedicated server. I would read my InMotion Hosting review. Been using InMotion for 8+ years now.