Plans: Free & Shared.
Summary: 000WebHost is a pretty decent hosting company. They are good for smaller websites. See what other site owners are saying about them with these 000WebHost reviews.
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000WebHost is a hosting company that specializes in free hosting. They were started in 2007. 000WebHost is one of the oldest and most respectable free hosting providers. They also do offer a couple of shared plans. They are a sister company of Hostinger.
In this 000WebHost review I am going to show you 000WebHost’s:
- Customer Support.
At the end of my 000WebHost review, I will either recommend them or point you elsewhere.
I do like how 000WebHost does have a free web hosting plan. This plan is free and doesn’t have any ads, so your site is not littered with lots of different advertisements. See this article on free hosting with no ads.
What I do like about their free plans is this:
- 100% free, no catch or anything.
- 000webhost owns all their own servers. Meaning they are not outsourced to a third party hosting provider.
- Has dedicated connections so you can get a lot of bandwidth when using their servers.
- Supports 1,000 MB of disk space.
- 10,000 MB of monthly bandwidth.
- Supports 2 MySQL databases.
- Supports 2 websites.
- Free website builder.
- 5 email forwarders.
- Free cPanel license.
- Easily install WordPress or various other scripts.
It would be unrealistic to think you could have a large site and never pay anything for web hosting. But, there is an inode limits to free plans with 000WebHost. They simply cap you at 10,000 inodes. Also, 000WebHost.com does limit your CPU usage. This forum post shows that people are unhappy with their account getting banned because of high resource usage. Also, your CPU usage is reset every 24 hours.
000WebHost.com does offer two shared hosting plans. They are listed down below:
Premium – Silver Hosting. $3.49/month. Unlimited websites, SSD disk space, bandwidth, MySQL databases, FTP users, and email accounts. Comes with a website builder and you get a free domain name.
Business – Gold Hosting. $7.95/month. Unlimited websites, SSD disk space, bandwidth, MySQL databases, FTP users, and email accounts. Comes with a website builder and you get a free domain name.
These plans are actually through hostinger.com who does offer VPS plans, too. So, you really can’t host your website on a VPS server with 000WebHost.com.
000Webhost Uptime & Performance
How good is 000WebHost uptime?
Uptime is very important. You want your websites to be up as close to 100% as possible. No web hosting company can promise 100% uptime like MochaHost. It’s unrealistic to tell your clients their website will be up 100% of the time. It’s a good thing that they don’t make these outrageous claims. 000WebHost.com does have a 99.9% uptime policy like a lot of other web hosting companies. Also, you can always check that status of the server at https://status.000webhost.com/.
From the research I have done the uptime seems to be fairly positive. There have been some complaints about uptime, but those ones usually are from novice webmasters that use a shared plan or have a larger website than 000WebHost can support.
How good is 000WebHost’s performance?
Your server will be located in Asheville, NC or IceColo, United Kingdom. A lot of other hosting companies have more server locations than 000WebHost, though. So, you’re limited to using the two locations. Therefore, if you live on the west coast in the United States you’re going to need to use a server on the east coast.
It would be unfair to compare 000WebHost.com’s free plans with other paid plans. Free hosting is limited to your CPU usage, inodes, and memory allocated to your website.
However, BestHosting.com did test their servers. From 3 different locations, 000WebHost did respond based on your location. For instance, in New York their servers did load a website in 1.36 seconds. From Amsterdam, the website loaded in 2.50 seconds. Lastly, in Melbourne the website loaded in 6.46 seconds. Also, there have been problems with performance on this 000Webhost review.
From the research I have done there seems to be mixed reviews on the server speed with 000WebHost. So, there “could” be a problem. However, a lot of the complaints are from people that use their free hosting.
000Webhost Customer Support
How good is the support with 000WebHost?
For starters their free plans are free. Therefore, you’re not going to get support instantly. I understand this because you’re not a paying customer. Therefore, you will have to submit a ticket request. This isn’t a bad thing though.
Support tickets are usually responded to in 5-7 hours. This isn’t bad at all for free customer support, though. Also, 000WebHost does have a forum where a lot of questions are answered there.
You can contact 000WebHost through live chat. Only if you’re a paying customer though. This is my preferred way to contact 000WebHost.com. So, customer support is pretty decent with 000WebHost.com.
000WebHost Review Summary
Do I recommend 000WebHost.com? I do have mixed feelings about 000WebHost. I do recommend them only for smaller sites that are not going to get a lot of traffic. Larger sites I would recommend hosting elsewhere, though.
You do run the risk of signing up for their free hosting and being asked to upgrade your account to a premium shared plan. 000WebHost has banned accounts and it’s all stated in their TOS. Furthermore, if your website outgrows their shared servers you can always migrate to their sister company Hostinger.
But, I do have a couple recommendations if you have larger sites and would rather host elsewhere. For instance, my InMotion Hosting review shows they are great for shared, VPS, and dedicated plans. Also, I would recommend that you read this RoseHosting review which is another excellent web hosting company.