With a myriad of years of service, Bounceweb has quickly become known by a lot of webmasters. They currently have over 57,000 domain names hosted with them. The company entered the industry in 1999. A lot of people would be surprised to learn that they have been around almost as long as Web.com.
When Bounceweb was formed, all services were offered at no cost because the company’s main objective was to eliminate the hassle underwent by many people. Later, after careful analysis, it was realized that a lot of features were missing. In order to fill this void, Bounceweb introduced minimal prices for the services. Consequently, the quality of services delivered by the entire Bounceweb fraternity ascended.
Whenever I review a web hosting company I like to look at a number of different aspects of their business. I like to look at their plans features, performance, uptime, and customer support. I also take the price tag and factor it all together and give them a 1 to 5-star rating based on my research with them.
Features
There is a wide range of plans that clients can choose from. One thing I do like about them is you can sign up monthly with them. You are not locked into a yearly contract. BounceWeb does offer shared plans, reseller plans, and dedicated plans. I will go into further details about each of the plans they offer.
Shared Plan
With BounceWeb you don’t have the option to choose from different shared plans like 1and1, MochaHost, and MDDHosting. Instead, it’s one plan that cost $6.67/month. This is a budget plan that has a “lifetime” price of $6.67/month. This means that you don’t get any discounts when you pay 1,2, or 3 years in advance. There are no contracts or anything to sign. You simply sign up and cancel whenever you don’t want it anymore. It’s actually on the higher end for shared hosting.
This plan states that you get unlimited bandwidth, storage, domain names, sub-domains, FTP, MySQL, and POP3 accounts. I have seen a lot of hosting companies offer unlimited bandwidth over the years and really don’t like that marketing gimmick, though.
Reseller Plans
BounceWeb does offer a number of reseller plans for webmasters that want to manage all their client’s accounts under a reseller account. Their reseller plans use the Linux OS. The 3 offered plans are bronze, silver, and gold. Unlike their shared plans they do let you know how much storage and bandwidth per month that you can use with them. The bronze plan is mainly suitable for webmasters that manage 10-15 websites. It offers bandwidth of 250,000MB and a protected storage space of 25,000MB at a price of $19.97 per month. Another is the Silver plan which is perfect for small businesses or webmasters that are looking for a place to host 20-40 websites. It offers a premium tier- 1 bandwidth of 500,000MB and a storage space of 50,000MB at a monthly cost of $29.97.
Lastly, there is the gold plan which is mainly used by large organizations. With this plan, you can manage 45+ websites all under one account. It comes with over 750,000MB bandwidth and 75,000MB worth of space. Its monthly cost is $39.97. These are lifetime prices that work on a pay as you go system. Since there are no contracts, clients can easily quit if they are not satisfied.
Dedicated Plans
If you’re looking for a dedicated plan BounceWeb offers 4 of them for you to choose from (4 for Linux and 4 for Windows). They are compatible with WordPress, Magento, Mambo, and even Joomla. Moreover, there is an uptime guarantee which is 99.9%. The dedicated servers include the Linux dedicated servers and the windows dedicated servers. All these guarantee free cPanel, five dedicated IPs, and 10 TB bandwidth for Intel Xeon 3450 (quad core).
Under the Linux dedicated servers, there is the basic dedicated server with 2GB DDR3 memory and basic dedicated server with 4 GB DDR3 memory. Similarly, under Windows dedicated server, there is a standard dedicated server with 4 GB DDR3 memory and pro dedicated server with a memory of 8 GB DDR3. Prices for this plan range from $139-$229 for the first month. You do get Plesk for free whenever you sign up with their Windows dedicated plans.
Now that we know all the plans that BounceWeb offers lets take a look at their uptime, performance, and then customer support. Then at the end of this review I will either recommend that you do business with them or point you elsewhere.
BounceWeb Uptime & Performance
Performance
Since their plans are a little bit higher than others it should be worth it if they excel in performance. I have done some research and some webmasters were stating that WordPress websites run very slow. Personally, I have not tested out their performance for myself. But, I can tell you that BounceWeb does not use SSD hosting. SSD hosting is really the way the web hosting industry is going. SSD hosting is much faster than the older mechanical drives that they are currently using. I would really like to see them integrate SSD hosting into their business. For this reason, I am going to give them a slightly slower than average rating.
Uptime
BounceWeb does have a 99.9% uptime policy. There is one thing that drives webmasters up the wall; this is uptime (or shall I say downtime). Every second, minute, and hour that your website is down you are losing business. For the most part, from the research I have done it doesn’t look like other webmasters are constantly crying about their websites being down. For this reason, I am going to be giving them a 4-star rating for reliability.
BounceWeb Customer Support
For customer support BounceWeb states that everything takes 30 minutes if you want to get in contact with them. Ideally, this means that you’re not going to have to wait 8-12 hours to get a response from them like you do with a lot of other web hosting companies. They state right on their website that you will be able to contact them 365 days a year. To get in contact with them you’re either going to have to fill out a support ticket, call them, or email them. They do not currently offer any “live chat” support.
However, from the research I have done on BounceWeb it does not look like their customer service is something that other webmasters are ranting and raving about. In fact, a number of webmasters have said that BounceWeb doesn’t always respond to support tickets, it takes awhile to get a response, and customer support is very hard to deal with. Overall, this seems to be the most negative thing on BounceWeb.com.
BounceWeb Review Summary
So do I recommend you use BounceWeb for your hosting needs. No. There really isn’t anything that stands out to me with this company. Their prices are a tad bit higher than other companies. This would be worth it if they were a much more quality provider.
Sadly from the research I have done on them performance isn’t that great (they don’t offer SSD hosting), uptime is pretty good, but the killer seems to be their customer support. This could really be troublesome if you run a website, and need to rely on them to help get your issues resolved. For this reason, I am not recommending them to other site owners seeking web hosting.
If you are looking for a dependable shared hosting plan I would check out my WebHostingHub hosting review which I have tried and tested out over the years. They have great support, use SSD hosting, and have better prices. However, if you’re looking for a VPS, dedicated, or reseller plan I would check out my InMotion hosting review. I use them for my own business websites and this website is actually hosted with them.
If you do have any experience with BounceWeb I would ask that you contribute to this review by rating them and leaving a comment about your experience with them. Thanks a lot for taking the time to read my BounceWeb review.