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Doteasy Web Hosting Reviews – Mixed Feedback But Not Recommended

Updated: May 20, 2020 by tbwhs

Name: Doteasy
Plans: Shared and Cloud.
Website: www.doteasy.com
Summary: DotEasy is not recommended. Other host are better. These Doteasy web hosting reviews show you what others are saying.

Doteasy.com
{{ reviewsOverall }} / 5 Users Score (72 votes)
Overall3.6
Reliability3.7
Server Speed3.6
Customer Support3.6
Features3.4
Cost/Value3.6
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ReviewResearchInterviews

Doteasy LogoDoteasy was launched in 2000.  They have a big client-base.  Have half a million clients.  Offer a number of plans.  They do appeal to a lot of site owners.  Above we see what others are saying.

They do appeal to a lot of site owners from a glance.  They do offer US-based customer support.  Cheap price tag.  From a glance.  When I review host I look at lots of things.  I look at their features.  Then their performance.  Next, performance.  Then customer service.  Lastly, a Doteasy summary.

Doteasy Features

Shared Plans

Basic

Have four plans.  The first is the “Basic” plan which is $2.98 a month.  It’s a “bare bones” plan.  “Basic” comes with 1 GB or disk space.  1 GB of transfer.  Ten email accounts. A control panel.  The price of $2.98 is for your first billing plan.  Goes up to a 1-year term.  Then cost $5.75 a month.  Total of $69/year.

Unlimited

The second option is called “Unlimited.”  It cost $3.98/month.   Doteasy states everything is unlimited.  Have written about this in the past.  See their TOS page.  Shows there are limits.

Prices go up after first billing cycle.  Here are the details:

Many hosts have used this tactic for years. Like a lot of hosts like Globat, Dot5Hosting, and iPower. Doteasy plans do increase. As you can see down below the price goes up drastically.

  • 3-year term. $9.95 a month. Billed $358.20 for 36 months.
  • 2-year term. $10.95 a month. Billed $262.80 for 24 months.
  • 1-year term. $11.95 a month. Billed $143.40 for 12 months.
  • 6-month term. $12.95 a month. Billed $77.70 for six months.
  • 1-month term. $13.95 a month.

Unlimited 100 SSD

The third option is the “SSD” plan.  This plan is $4.95/month.  Unlimited comes with 100 GB of SSD storage. A free domain name.  Unlimited everything.

The prices go up.  After your first billing they go up to:

  • 3-year term. $10.95 a month. Billed $394.20 for 36 months.
  • 2-year term. $11.45 a month. Billed $274.80 for 24 months.
  • 1-year term. $11.95 a month. Billed $143.40 for 12 months.

Other hosts like MDDHosting and HostForWeb are using SSD hosting.  They do come “standard” with all plans.

Cloud Plans

Three plans are offered.

  • Doteasy Budget Cloud Server.  For $39 per month. It provides one CPU core.  1 GB of RAM.  50 GB of disk space.  One public IP.   250 GB monthly bandwidth.  cPanel.  Reseller friendly. This package is recommended for rich media sites and bloggers.
  • Doteasy Power Cloud  Server.  For $59 per month. It provides two CPU cores.  2 GB of RAM.  100 GB disk space.  2 public IPs.  500 GB of monthly bandwidth.  cPanel.  Reseller friendly.  eCommerce sites will be most interested in this package.
  • Doteasy Extreme Cloud Server.  For $99 per month.  Provides four CPU cores.  4 GB of RAM.  200 GB of disk space.  Four public IPs.  100 GB monthly bandwidth.  cPanel.  Reseller friendly. Corporations will be the most interested in this package.

Managed Hosting Options

For those webmasters that are looking for full control and managed solutions; Doteasy does offer these services to you.  Managed hosting with Doteasy provides security, maintenance, and qualified administration of business websites. Among the services provided is an hour of administration service. The managed hosting costs $29.05 per month, which is added onto the customer’s hosting plan contract. Also, customers can purchase additional admin time for $50 per hour. The regular price for this service is $75 per hour. With this service, customers also receive:

  • Installation and upgrading of web apps
  • HTML updates to websites images, logos, and contact info
  • Doteasy web tools and apps for each customer
  • Email services
  • 3rd party SSL
  • Script debugging
  • MySQL database import and export, as well as optimization
  • Data migration between websites
  • Automatic backup for your website
  • Phone support

Email With Doteasy

Email is offered with all plans. 2 GB of email storage.  Can protect your email for $6.95/month.  It helps reduce spam.  It is a filter that minimizes spam.

Inode Limits

Doteasy does limit account based on inodes.  Details down below:

  • Basic Hosting. 20,000.
  • Starter Hosting. 50,000.
  • PHP/MySQL. 100,000.
  • Ultra/Unlimited/SSD Hosting. 200,000.
  • Budget Cloud. 3,000,000.
  • Power Cloud. 6,000,000.
  • Extreme Cloud. 12,000,000.
  • All other hosting plans. 50,000.

Security

A lot of hosts have partnered with companies like SiteLock. SiteLock aims to tighten up your security settings. Doteasy has not partnered with SiteLock. Instead, I would recommend reading my article on WordPress security plugins. Optionally, Doteasy does offer automated daily site & Email backups for $1.50/month.

Domain Names

Doteasy does give you a free domain name with your hosting plan. Many companies like GoDaddy and TurnKey Internet have been doing this for years. Optionally, you can purchase domains with Doteasy. Domains will cost you $5 for the first year. Next year it’s going to cost $15.

For me I just use NameCheap. They have low prices, and the prices are always the same.

Doteasy Uptime & Performance

Uptime

How good is Doteasy’s uptime?

To be honest with you I could not find anything on their site about uptime. Lots of hosts will have some 99.9% uptime policy. I searched for about 30 minutes and could not find anything. Instead, I did find this on their about us page.

We do not rely on the local power grid to guarantee uptime. Our on-site diesel-powered generators and centralized Uninterruptible Power Systems (UPS) provide power conditioning and ensure uninterrupted hosting operation. In the event of a power failure, our dedicated diesel generator will switch over within seconds to ensure continuous power. Our power systems and generators are tested regularly to ensure tip-top performance and response.

Research does show that uptime should not be an issue. Lots of sites have Doteasy reviews. Most speak highly of uptime. Here are a few sites:

  • WhoIsHostingThis.com
  • HostAdvice.com
  • WebHostingHero.com
  • HostJury.com

Performance

How good is Doteasy’s performance?

First, I do not like how Doteasy does not use SSD hosting on all their plans. There are some “real” performance benefits to using SSD. For instance, their two shared plans do not come with SSD hard drives.

Their data center are located in Vancouver, Canada. Multiple data centers would be a nice feature if Doteasy could offer that.

I did test out Doteasy’s server from multiple locations. Here are the results:

Los Angeles 33.72 ms
Dallas 68.59 ms
New York 70.82 ms
Singapore 214.38 ms
London 149.01 ms
Amsterdam 171.36 ms
San Francisco 26.24 ms

After 11 lookups, the average response time of your name server ns1.doteasy.com is 104.87 milliseconds.

Also, did a speed test on their site:

Loading Time First Byte Start Render Speed Index
First View 3.634s 0.469s 1.810s 2013
Repeat View 1.847s 0.213s 0.989s 1041

Research is mostly positive about Doteasy’s speed. Most Doteasy reviews praise them. Therefore, you probably shouldn’t have performance issues with Doteasy.

Doteasy Customer Service

How good is Doteasy’s customer support?

Can get ahold of them the following ways:

  • Live chat.
  • Case tracker. (ticket support)
  • Phone. 1-604-434-4307.

I will start with the positive things about Doteasy’s support.

Doteasy does have knowledge-base.  Also, Doteasy has a proactive forum.

Here are the negative things about Doteasy’s support.

Doteasy has business hours for support. Support is available from 6 a.m. to 6 p.m (Pacific time). They have North America based customer support, though. Much like GreenGeeks and HostNine.

Doteasy Live Chat

You can’t use their live chat feature anytime you want. There are times when it is completely offline. You have no other option but to submit a support ticket.

For phone support you have to leave a message and Doteasy will call you back. Could be an issue if you have problems at 8:30 P.M. on Friday. You would have to wait until Monday to get your issue resolved.

Research shows you “could” have issues with support. Here are some sites that have Doteasy reviews for their support:

  • HostAdvice.com
  • HostJury.com
  • WhoIsHostingThis.com

Doteasy Web Hosting Reviews Summary

Do I recommend Doteasy? No. Does that mean they are a horrible host? No. I do not like how they start you a low entry price. Then, the price increases. Also, SSD hard drives do not come standard on two entry shared plans. Do not like “business” hours for customer support. “Could” be a problem. There are so many better hosts.

Shared Recommendations

Check out my WebHostingHub review or InterServer review. Both of those hosts are much better than Doteasy.

VPS & Dedicated Recommendations

Check out my InMotion Hosting review or my RoseHosting review. Both of those hosts are much better than Doteasy.

Research on Doteasy.

“Positive”

Doteasy Testimonials

Doteasy does have a lot of testimonials on their site. There are about 100 Doteasy testimonials. Many of their customers have been customers for 5 or 10 years.

WebHostingHero.com

WebHostingHero reviews different hosts. WebHostingHero gives each of the sites they review a score based on one through ten.  There are four categories. This site is easy to read.  Score posted at the very top.  Along with the price range of packages available with Doteasy. It provides tabs with greater detail about each site it reviews.  These tabs include the plans offered.

Overall

WebHostingHero.com gives DotEasy nine out of ten points overall. Doteasy has it all together.

  • Lots of features.
  • Great prices.
  • Fantastic performance.
  • Excellent customer service.

Customer Rankings

Customer rankings of Doteasy are predominantly positive but extreme. It seems that the clients either absolutely love Doteasy or hate them. Reviews are five stars or one star, with little in between.

In this case, there is a predominance of five-star ratings, so DotEasy wins.

Customer service is great, with compliments to techs at all levels who seem to know what they are doing.

  • Tech support is available whenever you need it, and if you leave a message, they get back to you quickly.
  • Customers who have used Doteasy for years say they have never had any trouble with downtime. Any maintenance is done with plenty of warning.

But, overall it does look like site owners are happy with Doteasy on WebHostingHero.com. WebHostingHero.com rates them 9/10 for features, performance, support, and they also get an overall of 9.

“Negative”
“Neutral”

HostAdvice.com

HostAdvice.com is a site that reviews different host. They have a Doteasy review. There is an “expert” review, and a user reviews section. The following pros and cons were left by users that have used Doteasy.

Pros

  • Improved customer support over last couple years.
  • Support is very helpful.
  • High uptime.
  • Many loyal customers.
  • Great price tag.

Cons

  • Auto renews turns on automatically.
  • Various billing issues.
  • People are leaving them because of poor support.

Overall, 15 reviews have been left on Doteasy. They get 7.8 out 10. 10 people have recommended them. Five people have complained.

TopTenReviews.com

TopTenReviews has a Doteasy review.  They offer a ranking at the beginning of their review.  The score is based on a scale of one to ten.  Followed by a summary. They then compare with others. From there, they offer their summaries of the services delivered by the hosting company.  Along with a side by side comparison. Here, we’ll see how Doteasy stacks up.

Overall Score

  • DotEasy’s overall score with TopTenReviews.com is not that impressive. It could be worse, but 4.88 points out of 10 won’t get you through graduation.
  • One of the biggest negatives with DotEasy is that they don’t offer a shopping cart. You also don’t get an SSL certificate. Some of the features that are common with other web hosting sites must be purchased separately with DotEasy.
  • The Doteasy interface is not easy to use. Beginners, especially, find it hard to navigate, and it’s hard to set up your site.
  • If you have some experience in setting up a website, they do have an excellent website building tool that helps you to add a blog, forum, photo gallery, and forms to your site. You can also have a guestbook, where visitors sign in.
  • The overall conclusion from TopTenReviews is that if you have the money to buy the features you want, you can do a lot with DotEasy. They like the forum option. Though is what keeps the web host out of the lower scoring list.
  • Most customers state that they have anywhere from four to fifteen sites, and the support is great. They do not go into specifics as to whether or not they have a shopping cart on their site.

Overall, as you can see there score with TopTenReviews.com is quite low. However, it’s not as low as other hosts. They think there is room for improvement with Doteasy.


HostJury.com

HostJury offers detailed reviews of hosts. They have a table that scores from zero to 100.  With color bars indicating performance in different categories.  Overall rating is a C+ (about 78). That is the overall score given to DotEasy.  It is a good score.  Not the best rating.

Doteasy Highs and Lows

  • DotEasy is one of those hosts that people either love or hate. Fortunately for them, most people love them. On a five-star ranking system they typically “receiver” either five stars or just one.
  • Most five-star ranking clients have been with Doteasy for years.  They have multiple domains and have never had any downtime. These customers are the ones who have the basic package.  Seem to know what they are doing. They report that Doteasy has good customer service.  They know what they are doing.
  • Several customers mentioned that most of their problems were due to their ignorance.  That DotEasy customer service was very quick.  They were helpful They say they have 100% uptime.

I have seen lots of negative Doteasy reviews come in lately, though.  Ratings at HostJury.com are 50/100 for uptime.  34/100 for support.  38/100 for features.  The price also gets a 44/100.

Interviews on Doteasy.

  • Facebook
  • Twitter
  • Google+
  • LinkedIn
All content on tbwhs.com are opinions and not facts. I have thoroughly reviewed each company and then provide my personal opinions on them. It’s up to you as the consumer to do your due diligence and do more research if you feel something might be inaccurate.

Filed Under: Not Recommended

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