MDDHosting Review – Why They Get Positive Feedback?

Reviewpon.com

Reviewpon.com is a smaller hosting review site run by Cam Secore. He gives his honest feedback on about 25 different web hosting companies. I can appreciate his honest feedback.  You can tell that he has worked with the companies that he has reviewed. In his MDDHosting review, he showed his likes and dislikes. The following were highlighted in his blog post:

Likes

• MDDHosting doesn’t try to use the whole “unlimited bandwidth” marketing pitch.
• You get a prorated refund as long as you don’t violate their TOS.
• Lots of different plans for VPS, dedicated, and reseller.
• They use cPanel.
• No limit to the number of domain names.
• Very quick servers.
• Top notch customer support. Both U.S. and overseas support. Very quick to respond; usually in 5 minutes!

Dislikes

• Doesn’t like the countdown timer on the homepage. Pushy.
• Prices are higher than others.
• Uptime was 99.78% in two months.
• Small company, but growing. Only time will tell how they will handle growing.

Reviewpon.com has a rating system on their site. It’s based on A to F rating system. MDDHosting has received A- rating on their review. Currently, they are the number 5 rated hosting provider on Reviewpon.com.

HostJury.com

HostJury provides the public with analysis and reviews of various web hosting companies much like tbwhs.com does. HostJury offers an overall ranking of each site that it reviews, and then posts the specific reviews written and submitted to its website. Also, HostJury is up to date, posting reviews that are current and not necessarily a couple of years old. They posted a summary of MDDHosting and gave it a pretty good overall score HostJury does not use a star system; rather it uses percentages on a graph.

HostJury Review

On a scale of 0 to 100 percent, HostJury gives MDDHosting an overall ranking of about 85. In reading customer reviews, this ranking is rather confusing. See what you think of the customer reviews.

Customer Reviews

The vast majority of customer reviews for MDDHosting are great, awarding the site 4 and five stars out of 5.

Most customers say that the servers are very fast and able to keep up with the demands of their active business. They do use SSD hosting. They also say that you get your FTP quickly. And that customer service is excellent, as well.

One customer said that he had to migrate several sites to a VPS. MDDHosting performed the switch flawlessly, in about an hour. The sites required a bit of work and tweaking for a couple of weeks.  But MDDHosting was great and is always available.

MDDHosting receives consistent marks with good uptime, knowledgeable customer service, and fast servers. For uptime, MDDHosting did receive 89/100 for uptime, 89/100 for support, 87/100 for features, and 79/100 for the price. There were very few negative things people had to say about MDDHosting. However, any negative remarks were followed up by MDDHosting staff. True, MDDHosting might be a little bit more expensive than another host, but they are a good quality host.

ReviewHell.com

ReviewHell reviews hosting sites, much in the way that tbwhs.com does. ReviewHell provides a full summary of their conclusions concerning a hosting site, then posts customer reviews of those same sites. Here is what they have to say about MDDHosting.

The Bad

There is not much bad to say about MDDHosting. The only complaint found among the reviewers was that the services are a bit more expensive. That being said, you often get what you pay for, and with MDDHosting, you get your money’s worth.

The Good

ReviewHell ranks MDDHosting very highly in some categories. One is the selection of hosting plans that are made available to customers. They fit the different needs that you find with small, mid-size, and large businesses. They also support businesses that have fairly static sites to highly dynamic sites with a lot of traffic.

This hosting site also gets high marks with server speed.  Which makes the customer more competitive on the mobile device shopping market.

Their cPanel is easy to use. Quite standard so that anyone with familiarity with working on their websites can navigate quickly.

MDDHosting backs up its clients, so they don’t have to worry about doing that themselves.

Customer service is excellent, with 24/7 availability of knowledgeable techs.
MDDHosting also has great uptime, so that you don’t lose customers due to inability to access your website.

Customers who added their reviews of MDDHosting were very complimentary in all of these areas. It’s well worth the money. They have received five stars all across the board for speed, reliability, support, and as an overall score. You can expect to pay a little bit more money, but the quality is there to justify the extra price.

Ann Marie started Cascade Valley Designs (www.cascadevalleydesigns.com) in 2001.  She has the passion for web design.  The intention to help small businesses develop their presence online. As a busy mom and small business owner herself.  Ann Marie understands the challenges of staying on top of the fast changes within the online world. She guides her clients through the overwhelming information.  By providing clear advice and easy tools to help their business grow online.

Cascade Valley Designs is proud to have a variety of happy clients.  From an avid interior design blogger to a music school director.  From a gourmet butter entrepreneur to a massage therapist. Whether it is an ecommerce site, school forum, custom email newsletter, integration of blogging with Facebook and Twitter.  A full scale easy to maintain website, logo and header design.  Or adding mobile features to your existing business.  Cascade Valley Design is there for you. By understanding the latest design and online communication advancements.  Ann Marie has crafted Cascade Valley Designs to be an easy to use.  It’s a one stop shop for any business wanting online solutions.

How long have you been hosting with MDDHosting?

The big move to MDDHosting started in October 2014.  When I transferred a couple of my sites over to test their servers and services. I was desperately looking for as a new home for all my client’s sites. They did not let me down for a minute.  Eventually, I moved all my sites over the following four months.

What plan do you have?

I have an advanced reseller account with added space that includes almost 90 client accounts.

What do you feel are the biggest pros and cons of their service?

The most major Pros of MDDHosting is the speed of their servers.  The responsiveness and professionalism of their support.  Their excellent uptime. I see lots of reviews that mention MDDHosting is a bit higher priced than other hosts.  But I found them much more reasonable than high-end hosts.  Such as WP Engine and SiteGround. Of course, they are little higher than the big box hosting companies like Dreamhost, Bluehost, Hostgator, GoDaddy.  But not by much.  And believe me after 15 years working with hosts.  You get what you pay for with MDDHosting.

Explain how your experience has been working with them. (support, performance, etc.)

Let me be clear and loud in my admiration for MDDHosting. They may not have the most intriguing website.  Hey guys, need some help with that?  But what is behind the curtain is a company with integrity, honesty, and care for their customers.

Web hosting is a large part of my web design business. Being a reseller provides me the ease to help fix my client’s sites.  And residual income which is hard to find in a project based freelance type job. My clients trust me to take care of their sites.  In turn, I need to trust the host that is home to their accounts. After ten years with Hostgator, a company I once was so proud to host my sites with.  I just couldn’t take the pain anymore. After EIG monopolized the big hosting world and bought out a majority of the large hosts.

Including Hostgator, my sites suffered quickly.  Slow dragging WordPress sites that the best optimization and caching plugins couldn’t fix.  Emails that were randomly coming back undelivered because other sites on the same server were spammy.  Thus affecting my clients’ email deliverability and the slow deathly support.  Which was never less than an hour wait on chat. I even had an open support ticket that took three weeks to respond to.  Until I publically yelled at Hostgator on Twitter. As you could see I, was bitter and overdone with Hostgator.  I was on a mission to find the right host for my client sites.

Stress-Free With MDDHosting

It is a big undertaking and stressful when trying to make that large of a decision. I didn’t want to make a wrong choice and end up with another disastrous hosting company. I almost bit the bullet and moved to Siteground.  Although their credit system confused me.  Until I started reading some amazing reviews about MDDHosting. Who was this company I’d never heard of before? Wow – such great reviews and pricing were not bad. They have cPanel and include emails.  Perfect, an easy switch.

Oh and they have LiteSpeed servers which they stated were nine times faster than Apache servers. This must be too good to be true. Their support must be terrible. So I decided to chat online with them for a bit and asked them tons of questions. After an hour of going back and forth.  I was extremely impressed with the knowledge of the support staff.  MDDHosting showed a lot of professionalism, too. Still gunshy, though, I decided to move a couple of my client sites that were struggling with speed issues. As soon as MDD helped me move them over, the sites loaded very fast. The clients noticed immediately. Score!

Over the past several months.  The process of moving all of my accounts to MDDHosting.  I have gotten to know the support staff a little better.  I don’t think I have ever waited for more than 5 minutes.  Always got a thorough response to a support ticket. What I thought at first email support was a little old school. I was used to and liked online chat support.  But now I see the benefits of email support. Screenshots can be attached to email tickets.  Communication can still happen while away from my computer.

Support Is Huge Folks!

I don’t just mean a fast response. You need to have someone on the other end who knows what they are doing.  Have the knowledge of their product.  Provide understandable solutions when you need the help. These guys shine in this department. They don’t give bs and talk in circles.  Do not talk down to me when questions are asked. They provide the reasons why a site is infected.  Sending me the files that have the issues.  Then provide guidelines on how to avoid hacked sites in the future. I had bad email spam issues.  No adjustment of the built-in cPanel Spam Assassin was going to solving the problem.  So they suggested their Professional Spam Filter (only $23/year) to help quarantine the spam emails. Now I barely get any spam.  Used to get 100+ a day.

MDDHosting has saved me time and frustration several times over. I can now move on and focus on building my business! MDD has my back. Their servers are super fast. They make me look good to my clients. It IS possible to be an honest hosting company that doesn’t crowd their servers with hundreds of neighbors. They keep a careful eye on problems and will notify you and walk you through. MDDHosting knows how to run a good hosting business and they have me as a customer for a long time. They just better never sell out to the big guys. Keep it real, MDD!

Would you recommend them to others?

Absolutely yes yes yes. I cannot recommend them enough. Want speed and top notch service you deserve? MDD is it!